Accessibility Statement for Business Waste Removal Erith

We are committed to making our business waste removal services in Erith accessible to as many people as possible. This accessibility statement explains how our commercial waste collection in the Erith area meets accessibility standards, the steps we take to support users with differing abilities, and how to request additional assistance. Our approach reflects a clear focus on inclusion for local businesses, property managers and site operators who rely on reliable waste and recycling removal across Erith and surrounding neighbourhoods.

Our site and service information aim to meet the WCAG 2.1 AA standard. We apply best practices for content structure, colour contrast, and resizable text so that information about collections, scheduling and permitted materials is easy to read and use. Regular audits are performed to identify areas for improvement and to ensure consistent compliance with the guidelines that support accessible digital experiences.

We provide alternative formats and assistive support where feasible. For example, important operational notices and terms for business refuse and recycling removal in Erith are written plainly and arranged logically to support screen-reader navigation and comprehension. Where visual information is used, we supply equivalent text descriptions and semantic markup to help assistive technologies understand the content.

How we support screen-reader users and keyboard navigation

Our digital content is developed with screen-reader compatibility in mind. We use meaningful headings, ARIA landmarks where appropriate, and descriptive link text so that assistive software can present content clearly to users. We test common screen-readers to verify that the ordering of elements is coherent and that essential controls such as booking forms, service descriptions and pricing are announced correctly.

Keyboard access is an essential part of our accessibility strategy. All interactive features required for waste booking, account management and service information are operable using a keyboard alone. Focus indicators are visible and consistent so users relying on tab or other keyboard navigation methods can move through pages without losing context. Our design avoids keyboard traps and ensures that modal dialogs and dynamic interfaces return focus appropriately after use.

Key accessibility features include:

• Clear semantic structure with headings and lists to aid navigation
• High contrast and scalable text for readability
• Keyboard operability across booking and account tasks
• Descriptive alt text and labels for non-text content

Known limitations, testing and continuous improvement

Despite our efforts, some parts of our digital and operational experience may not yet fully meet every requirement of WCAG 2.1 AA. Occasionally third-party tools or documents linked from our service pages may not be fully accessible. When gaps are identified we prioritise remediation and we work with suppliers to resolve issues promptly. We perform manual and automated accessibility testing, include people with lived experience in usability checks where possible, and track accessibility work as an ongoing programme.

If you encounter an accessibility barrier when using our business waste collection information or arranging commercial waste removal in Erith, please contact our accessibility team to request assistance, an alternative format, or a reasonable adjustment. Provide details about the barrier you experienced, the page or service involved, and the preferred format for receiving information. We aim to respond and offer a practical solution quickly.

We review this statement and our accessibility practices regularly. This document reflects our current commitments to accessible commercial waste removal services in Erith and will be updated as improvements are made. We welcome constructive input that helps us strengthen support for all customers, including those with sensory, cognitive or mobility impairments. Thank you for taking the time to read our accessibility statement and for helping us deliver equitable waste removal services to the Erith business community.